Updating or Closing Your Account
For account updates or changes such as contact information, payments and payment preferences, etc., please contact Customer Care.
Opening an Account
To open a new account or apply for service at an existing location where services already exist, please complete our online customer service form
Online Banking – Please ensure Payee information is FAIRMONT HOT SPRINGS UTILITIES LTD.
Payment by Cheque – Please ensure all cheques are made out to Fairmont Hot Springs Utilities Ltd and mailed to the address listed below.
Automatic Credit Card Payments – Please download the PAD Agreement HERE. Once completed, fax the form to 1-250-345-6041 or email to payments@fhswatersewer.com.
Mailing Address
Fairmont Hot Springs Utilities
5225 Fairmont Resort Road
Fairmont Hot Springs, BC
V0B 1L1