Updating or Closing Your Account
For account updates or changes such as contact information, payments and payment preferences, etc., please contact Customer Care.
Opening an Account
To open a new account or apply for service at an existing location where services already exist, please complete our online customer service form
WATER INVOICE – Fairmont Hot Springs Utilities
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Online Banking: Payee name is Fairmont Hot Springs Utilities Ltd. Most banks require a 12-digit account number. If your account number is less than 12 digits, please add 2 zeros at the beginning to process the payment.
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E-Transfers: Email payment to payments@fhswatersewer.com
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Credit Card and Auto-Pay: The authorization form can be downloaded from the link below and sent to customercare@fhswatersewer.com
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Cheque: Payable to Fairmont Hot Springs Utilities Ltd. Mail to or drop off at 5225 Fairmont Resort Road
SEWER INVOICE – FHS Sewer Services
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Online Banking: Payee is FHS Sewer Services Ltd. Most banks require a 12-digit account number. If your account number is less than 12 digits, please add 2 zeros at the beginning to process the payment.
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E-Transfers: Email payment to sewerservicespayments@fhswatersewer.com
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Credit Card and Autopay: The authorization form can be downloaded from the link below and send to customercare@fhswatersewer.com
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Cheque: Payable to FHS Sewer Services Ltd. Mail to or drop off at 5225 Fairmont Resort Road